Frequently asked questions

Yes, please note the following guidelines for arrivals after 8 April 2022:

  • We warmly welcome all guests.
  • We ask you to wear a certified FFP-2 or medical mask throughout the house for your and our protection.
  • Please always keep the 1.5m distance from each other.
  • Keep the hus and sneeze etiquette.

If you have any questions, please contact us by e-mail or telephone.

Yes, in the Wenggasse, the third house on the right.
It is a yellow house with a blue gate.

In Wenggasse St, the 3rd house on the right.
It is a yellow house with a blue gate.
More information

The price is 11,- EUR per night & car.

We have enough parking space for everyone, a reservation is not necessary.

Yes, WIFI is available, please ask for the password at our reception desk.

You can ask for the free password at our reception.


We do not have disabled rooms.


Here you get a discount on the regular room rate.


We guarantee you the best price on our homepage.


The room rate always includes bed and breakfast.


Monday to Saturday from 07:30 to 10:30 and Sundays from 08:00 to 11:00


On our Blue Terrace, past the white door at the reception.


The breakfast is 7.50 euros per person.


Rooms are available from 3 pm.


The rooms are available until 11:00.


We have 1 elevator in the hotel as well as in the Plönlein Guesthouse.


No, we only serve breakfast.


You are welcome to bring your pet, the extra charge is 10,00 Euro per night.


The house was built in 1479.


No, our games are free for you.


Just send us an e-mail: info (at) hotel-goldener-hirsch.de or call us at 09861874990.


We are available from January to April from 07:00 to 22:00 and from May to December from 06: 00-24: 00.


We serve only breakfast on the Blue Terrace, we will gladly book a table in one of the nearby restaurants around the hotel. (Link to restaurants)


Just click on the button Inquiry and enter your desired arrival date, or call us.


The prices are displayed per room per night.


This is no problem just click on the different room categories to book.


Every room is a different size click here to find out more.


We are happy to book a shuttle, please let us know in time!


You are welcome to take part in our breakfast buffet, just call us one day in advance and we will reserve a table for you.


You can book up to 5 rooms on the Internet.


Without a credit card, you can only book by telephone.


No, you will not pay until departure.


We accept Mastercard, VISA, AMEX, JBC


If canceled up to 1 day before the date of arrival, no fee will be charged.


You will have received a confirmation email after your booking has been completed. In this, everything is summarized again.
The prices are displayed per room per night.


You will receive a reservation number with the confirmation email after the booking has been completed. If you have not received a confirmation email, please contact the reception.


You do not need a reservation number when you arrive.


Yes, please let us know.


Depending on which booking you have chosen.
The early booking rates are paid after the reservation and the standard reservation is made at the hotel.


We can offer you a multi-bed room. We take great care that you sleep well, so we ask you to send a short message saying how old the child is.


Simply click on the button “Request” and then on the button Change or cancel booking.


You can order cold and hot drinks at the reception.


There is a key for the entrance doors on your room key


You can share your experience at www.tripadvisor.de.


We are pro healthy air for all! 100% smoke free. Therefore, smoking is not permitted in the entire hotel.


We are a non-smoking hotel, so there are only non-smoking rooms.


Simply write an e-mail to the reception info (at) hotel-goldener-hirsch.de or call us at 09861874990

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