FAQ

Frequently asked questions

In Wenggasse St, the 3rd house on the right.
It is a yellow house with a blue gate.
More information

You will receive an access code at the reception for 24 hours and you will need one for each unit.

No problem, there is a mobile in your room able to reach the front desk.

There is a key for the entrance doors on your room key

Monday to Saturday from 07:30 to 10:30 and Sundays from 08:00 to 11:00

On our Blue Terrace, past the white door at the reception.

We have 1 elevator in the hotel as well as in the Plönlein Guesthouse.

We do not have disabled rooms.

No, we only serve breakfast.

You are welcome to bring your pet, the extra charge is 10,00 Euro per night.

No, our games are free for you.

The house was built in 1479.

The Goldener-Hirsch has been a hotel Since 1479, after the Second World War it briefly acted as a hospital.

The price is 6.00 euros per night & car.

We guarantee you the best price on our homepage.

Here you get a discount on the regular room rate.

Just send us an e-mail: info (at) hotel-goldener-hirsch.de or call us at 09861874990.

Rooms are available from 3 pm.

The rooms are available until 11:00.

Yes, in the Wenggasse, the third house on the right.
It is a yellow house with a blue gate.

We have enough parking space for everyone, a reservation is not necessary.

We are available from January to April from 07:00 to 22:00 and from May to December from 06: 00-24: 00.

The breakfast is 7.50 euros per person.

We serve only breakfast on the Blue Terrace, we will gladly book a table in one of the nearby restaurants around the hotel. (Link to restaurants)

Just click on the button Inquiry and enter your desired arrival date, or call us.

The prices are displayed per room per night.

This is no problem just click on the different room categories to book.

Wi-Fi is available in the main house.

Every room is a different size click here to find out more.

We are a non-smoking hotel, so there are only non-smoking rooms.

We are happy to book a shuttle, please let us know in time!

You are welcome to take part in our breakfast buffet, just call us one day in advance and we will reserve a table for you.

Simply write an e-mail to the reception info (at) hotel-goldener-hirsch.de or call us at 09861874990

You can book up to 5 rooms on the Internet.

Without a credit card, you can only book by telephone.

We accept Mastercard, VISA, AMEX, JBC

If canceled up to 1 day before the date of arrival, no fee will be charged.

You will have received a confirmation email after your booking has been completed. In this, everything is summarized again.
The prices are displayed per room per night.

You will receive a reservation number with the confirmation email after the booking has been completed. If you have not received a confirmation email, please contact the reception.

You do not need a reservation number when you arrive.

Yes, please let us know.

The room rate always includes bed and breakfast.

Simply click on the button “Request” and then on the button Change or cancel booking.

Depending on which booking you have chosen.
The early booking rates are paid after the reservation and the standard reservation is made at the hotel.

You can share your experience at www.tripadvisor.de.

We can offer you a multi-bed room. We take great care that you sleep well, so we ask you to send a short message saying how old the child is.

We are pro healthy air for all! 100% smoke free. Therefore, smoking is not permitted in the entire hotel.

You can order cold and hot drinks at the reception.